Adventure Quest Holidays provides travel services and tour packages. As a service-based travel company, we do not ship physical products. This Shipping Policy explains how booking confirmations and travel-related documents are delivered to customers.
By booking with us, you agree to the terms of this Shipping Policy.
1. Delivery of Booking Documents
After successful payment and booking confirmation, we provide customers with:
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Tour itinerary
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Booking confirmation
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Hotel and houseboat details
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Transport information
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Contact details of support team
All documents are delivered digitally.
2. Delivery Method
Travel documents and confirmations are sent through:
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Email
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WhatsApp
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SMS or phone call (if required)
No physical documents are shipped.
3. Delivery Timeframe
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Standard bookings: Documents delivered within 24–48 hours after payment confirmation.
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Last-minute bookings: Documents delivered as soon as possible after confirmation.
4. No Physical Shipping
Adventure Quest Holidays does not deliver any physical goods or printed tickets. All services are confirmed electronically.
5. Customer Responsibility
Customers must provide accurate:
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Email address
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Phone / WhatsApp number
We are not responsible for failed delivery of documents due to incorrect contact details.
6. Resending Documents
If you lose or delete your booking details, our team will resend them upon request at no extra cost.
